Cashless Catering - Updated 5/6/2014 | Highcliffe School

Cashless Catering - Updated 5/6/2014

Information about the new cashless catering system that is going live in June


Cashless goes live on Tuesday 24th June and students and staff can now get ready by crediting their account with money and learning their PIN numbers.  From this date it will not be possible to use cash in the canteen or sixth form cafe.

 

Please remember that any money added to your account can not be spent until the system goes live.

 

The handy guides below show how to add money to your accounts:

 

 

 Student - adding cash via a top-up machine  Student - adding money via Wisepay
   
 Staff - adding cash via a top-up machine  Staff - adding money via Wisepay
   

 

Frequently Asked Questions:

How do I pay over the internet?
Payments over the internet can be made using the Wisepay facility which can be accessed via MyHighcliffe. Payment can be made by credit card or debit card by logging into your account. The payment is credited to your child’s account and available to spend immediately after. The minimum top up amount will be £5 (was £10 but after feedback reduced to £5).

 

I don’t have a credit or debit card and want to pay by cash, how do I do this?
Your child’s account can be topped up by making cash payments at the top up machines in school (This can only be done by your child).  Please see the guide above.

 

How often should I top up my child’s account?
You can top up as little or as often as you wish.  The fullest convenience of the system is gained by topping up less frequently and this reduces administration costs for the school.

 

I want to top up once per term, but don’t want my child to spend all the money straight away.
The system has a limit of £5 per day (£10 for sixth form) for each student to spend.  If you wish this to be changed, please let the Finance Department know.

 

I already have two children at Highcliffe, can I top up both accounts at once?
Each student will have their own account so you will need to top up each individually using Wisepay.

 

How do free school meals work?
Each student who is eligible for free school meals will automatically receive a daily credit on their account.  They can use this to purchase a meal from the canteen.  The credit will only be available to spend that day on school meal items.  Children receiving free school meals are not distinguishable from children paying with their own money, removing any risk of embarrassment. 

 

My child receives free school meals, but I want to give them some extra money. Can I still do this?
A free school meal student’s account can be topped up in the same way as any other, using Wisepay, via one of the two top up machines which take cash. Topped up funds can be spent when the student chooses, either at break or lunch. 

 

I have a child that is due to start Highcliffe in September and is coming to the induction day on the 2nd of July.  The letter states they should bring a packed lunch or money for the canteen.  Can they still use cash on this day? 
Yes - the canteen will be accepting cash from these students on this day. 

If you have questions not addressed above please email office@highcliffeschool.com and we will add them to this page.


    Owned by: | Last Published: 28/09/2015 12:42:50 | Next Update: N/A


In This Section

Download

Prospectus



Download